Privacy Policy

Welcome to our online platform. This Privacy Policy describes how our service, which assists highway travelers with vignette information and preparation, collects, uses, and discloses your personal data. We are committed to protecting your privacy in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our address is Gočárova třída 101, 500 02 Hradec Králové, Czech Republic.

1. Information We Collect

We collect information that is necessary to provide our services and improve your experience.

Information You Provide Directly to Us:

• Registration and Vehicle Details: When you select a date, duration, and register your car for vignette assistance, we collect information such as your license plate number, country of registration, and the desired vignette period.
• Contact Information: We collect your email address for sending confirmations and essential service-related communications.
• Service Inquiries: If you contact us for support or information, we may collect records of your correspondence.

Information Collected Automatically:

When you visit our site, we may automatically collect certain information about your device and usage patterns. This helps us understand how our service is used and improve its functionality. This may include IP addresses, browser type, operating system, referring URLs, and interaction with our service. We do not use this information to identify individuals.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain Our Service: To process your vignette assistance requests, register your vehicle details for the selected period, and send you the necessary email confirmation.
• Communication: To send you service-related notifications and respond to your inquiries.
• Service Improvement: To understand how users interact with our platform and improve its usability and effectiveness.
• Compliance and Legal Obligations: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who perform services on our behalf (e.g., website hosting, email delivery) strictly for the purpose of facilitating our services. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, this means we keep your vehicle registration and contact details until the vignette period you registered for has expired and for a reasonable period thereafter to address any service-related queries or comply with record-keeping obligations.

5. Your Data Protection Rights (GDPR)

Under the GDPR, you have certain rights concerning your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at our postal address: Gočárova třída 101, 500 02 Hradec Králové, Czech Republic. We will respond to your request within one month.

6. Security of Your Data

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, accidental loss, destruction, or damage. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:

Gočárova třída 101
500 02 Hradec Králové
Czech Republic